Wilhelmus Sabatani Jangku, I Made Candiasa, and I Made Gede Sunarya. “Evaluasi Kualitas E-Government Menggunakan Metode E-Govqual, Importance Performance Analysis (IPA) Dan Heuristic Evaluation”. KLIK: Kajian Ilmiah Informatika dan Komputer 4, no. 4 (February 29, 2024): 2294-2306. Accessed September 4, 2026. https://djournals.com/klik/article/view/1671.