1.
Friska Mastarida. Hubungan Kualitas Layanan, Pengalaman Konsumen, Kepuasan Konsumen, dan Loyalitas Konsumen: Model Konseptual. arbitrase [Internet]. 2023Mar.30 [cited 2026Jun.27];3(3):521-6. Available from: https://djournals.com/arbitrase/article/view/702