ARBITRASE: Journal of Economics and Accounting http://djournals.com/arbitrase <p>ARBITRASE: Journal of Economics and Accounting, contains research results in the fields of Economics, Management, and Accounting. ARBITRASE has an ISSN <a href="https://issn.brin.go.id/terbit/detail/1592328860"><strong>2722-841X</strong></a> (online) in accordance with SK no 0005.2722841X/JI.3.1/SK.ISSN/2020.06. <strong>Arbitrase: Journal of Economics and Accounting</strong> published 3 issues a year, in the month <strong>July</strong>(No 1), <strong>November</strong>(No 2), and <strong>March</strong>(No 3).</p> <p><strong>ARBITRASE: Journal of Economics and Accounting</strong> has been indexed by <a href="https://scholar.google.com/citations?hl=id&amp;user=eJ1p8ycAAAAJ">Google Scholar</a> | <a href="https://garuda.kemdikbud.go.id/journal/view/21238"><span class="il">GARUDA</span>: Garba Rujukan Digital</a> | <a href="https://onesearch.id/Search/Results?widget=1&amp;repository_id=16419">Indonesia One Search (IOS)</a> | <a href="https://index.pkp.sfu.ca/index.php/browse/index/10291">PKP Index</a> | <a href="https://app.dimensions.ai/discover/publication?and_facet_source_title=jour.1428728">Dimensions</a> | <a href="https://portal.issn.org/resource/ISSN/2722-841X">ROAD</a> | <a href="https://www.scilit.net/journal/7010179">SCILIT</a> | <a href="https://search.crossref.org/?q=ARBITRASE%3A+Journal+of+Economics+and+Accounting&amp;from_ui=yes">Crossref</a> | <a href="https://www.worldcat.org/search?q=2722-841X&amp;qt=results_page">WorldCut</a> | <a href="https://sinta.kemdikbud.go.id/journals/profile/9211">Science and Technology Index - SINTA 5</a></p> <p> </p> Forum Kerjasama Pendidikan Tinggi en-US ARBITRASE: Journal of Economics and Accounting 2722-841X <p>Authors who publish with this journal agree to the following terms:</p> <ol> <li>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under <a href="http://creativecommons.org/licenses/by/4.0/" rel="license">Creative Commons Attribution 4.0 International License</a> that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.</li> <li>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.</li> <li>Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to <a href="http://opcit.eprints.org/oacitation-biblio.html" rel="license">The Effect of Open Access</a>).</li> </ol> Pengaruh Pengalaman Auditor Terhadap Kualitas Audit Di KAP http://djournals.com/arbitrase/article/view/1289 <p>Companies have several important considerations when determining which public accounting firm (KAP) will audit their financial statements. The company definitely wants to ensure that the KAP chosen has a good reputation and is credible, thus providing confidence that the audit will be carried out with professionalism and integrity. With the experience and expertise of the KAP, it is expected that the KAP will have an in-depth understanding of industry conditions and applicable accounting requirements, and can provide added value in auditing financial statements. This study aims to determine the factors that influence the company in the selection of KAP Big Four and Non Big Four. The population used in this research is all companies going public on the IDX in 2020-2022. The sample selection was carried out using purposive sampling, and 2,040 data were collected. By using multiple logistic regression, the results show that total assets turnover, company complexity, and the diversity of audit committee members affect the likelihood of a company choosing the Big Four KAP. On the other hand, the company's growth has no effect on the possibility that the company will choose the Big Four KAP.</p> Vina Arnita Yana Diana Andini Puspita Sari Copyright (c) 2023 Vina Arnita, Yana Diana, Andini Puspita Sari https://creativecommons.org/licenses/by/4.0 2023-11-29 2023-11-29 4 2 153 159 10.47065/arbitrase.v4i2.1289 Pengaruh Pengungkapan Corporate Social Responsibility, Struktur Modal, Financial Distress, dan Corporate Governance terhadap Return Saham http://djournals.com/arbitrase/article/view/1422 <p>This study aims to examine the effect of corporate social responsibility disclosure, capital structure, financial distress, and corporate governance on stock return. The population used in this study is property and real estate companies listed on the IDX for the 2018-2022 period. The sample in this study amounted to 13 property and real estate companies, using purposive sampling technique and an observation period of 5 years so that 65 samples of observation data were obtained. The data needed in this study were obtained from the publication of financial statements in the Indonesia Stock Exchange. The data analysis method used to test the hypothesis is multiple linear regression analysis. The analysis was carried out using SPSS version 26. The results of this research show that corporate social responsibility disclosure has a significance value of 0.538 or has no effect on stock returns. Capital structure has a significance value of 0.449 or has no effect on stock returns. Financial distress has a significance value of 0.002 or has a positive and significant influence on stock returns. Institutional ownership has a significance value of 0.840 or has no effect on stock returns. The proportion of independent board of commissioners has a significance value of 0.380 or has no effect on stock returns.</p> Anngelia Shavira Putri Prita Karina Diandra Copyright (c) 2023 Anngelia Shavira Putri, Prita Karina Diandra https://creativecommons.org/licenses/by/4.0 2023-11-29 2023-11-29 4 2 160 168 10.47065/arbitrase.v4i2.1422 Pengaruh Service Quality, Product Quality, dan Iklan Terhadap Nasabah BNI http://djournals.com/arbitrase/article/view/1208 <p>Customer satisfaction is the ultimate goal of a service process carried out by both government and private agencies. This research originates from the existence of various problems in the field which indicate that customer satisfaction is still not optimal. This is indicated by the amount of funds collected when viewed from the debit balance, which has fluctuated. This shows that the level of satisfaction has also fluctuated. Factors that influence customer satisfaction, including service quality, product quality and advertising. The purpose of this study was to determine and describe the effect of service quality, product quality and the effect of advertising on customer satisfaction at BNI Tasikmalaya Branch. The research was conducted using a quantitative descriptive method, namely by making a systematic, factual and accurate description of facts or the nature of objects and interpreting the relationship between the phenomena investigated. The total population is 113 while the sample is 50 using the slovin technique. The tool for collecting data is a questionnaire and the data analysis that is sought is correlation, determination. T test and F test. The conclusion shows that simultaneously service quality, product quality, advertising. has an effect on customer satisfaction, and partially service quality has an effect on customer satisfaction, product quality has an effect on customer satisfaction, and advertising has an effect on customer satisfaction. Each influence is declared significant. Based on correlation calculations, it is known that the correlation obtained from service quality, product quality and advertising on customer satisfaction is 80.9%. This shows that service quality, product quality and advertising have a strong influence on customer satisfaction.</p> Tine Badriatin Wursan Kurniawan Ageng Asmara Sani Copyright (c) 2023 Tine Badriatin, Wursan, Kurniawan, Ageng Asmara Sani https://creativecommons.org/licenses/by/4.0 2023-11-29 2023-11-29 4 2 169 175 10.47065/arbitrase.v4i2.1208 Which is More Influential? Internal Factors or External Factors of Banks on the Profitability of Conventional Banks http://djournals.com/arbitrase/article/view/1430 <p>This study looks at how macroeconomic variables such as inflation and exchange rates, as well as internal issues such as bad debts and loan-to-deposit ratio, affect bank profitability as determined by return on assets. Using the eviews 12.0 program, panel data regression is used as an analytical tool in this study. There are 47 banks in Indonesia listed on the Indonesia Stock Exchange between 2018 and 2022. The results concluded that External factors are factors that have a stronger influence on profitability because after testing simultaneously there are two significant variables, namely inflation and exchange rates and for internal factors only one variable, namely non-performing loans so that external factors are stronger on the profitability of conventional banks in the Indonesian Stock Exchange.</p> Juan Carlos Sri Indah Nikensari Siti Fatimah Zahra Copyright (c) 2023 Juan Carlos, Sri Indah Nikensari, Siti Fatimah Zahra https://creativecommons.org/licenses/by/4.0 2023-11-29 2023-11-29 4 2 176 184 10.47065/arbitrase.v4i2.1430 Penerapan Pelaporan Dan Penyajian Standar Akuntansi Keuangan Entitas Mikro, Kecil, Dan Menengah (SAK EMKM) http://djournals.com/arbitrase/article/view/1365 <p>Micro, Small and Medium Enterprises (MSMEs) have an important role in the country's economy so there is a need to empower and improve the MSME system. MSMEs are still focused on their operational activities so that financial recording and reporting is neglected. The Financial Accounting Standards Board-Indonesian Accountants Association (DSAK-IAI) has prepared Financial Accounting Standards for Micro, Small and Medium Entities (SAK-EMKM) to help MSMEs achieve financial literacy, as well as optimize opportunities and maximize their business performance. The objectives of this research are; understand the reporting and presentation of the implementation of Financial Accounting Standards for Micro, Small and Medium Entities at Wesh Wash Laundry. This researcher used a descriptive qualitative approach. Data collection techniques through observation, interviews, documentation and literature study. In implementing reporting and presentation based on the Financial Accounting Standards for Micro, Small and Medium Entities (SAK-EMKM). Based on research results, MSME business actors have not fully implemented reporting and presentation based on the Financial Accounting Standards for Micro, Small and Medium Entities (SAK-EMKM), there are several account items that are not recorded and are not presented in the company's financial reporting.</p> Wigiyanti Ashar Basyir Copyright (c) 2023 Wigiyanti, Ashar Basyir https://creativecommons.org/licenses/by/4.0 2023-11-30 2023-11-30 4 2 185 192 10.47065/arbitrase.v4i2.1365 Pengaruh Kualitas Pelayanan Dan Kepercayaan Terhadap Loyalitas Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel Intervening http://djournals.com/arbitrase/article/view/1333 <p>This research was conducted with the aim of analyzing the influence of service quality and trust on customer loyalty with satisfaction as an intervening variable for JNE customers in Jakarta. The sampling technique used in this research is non-probability sampling. The criteria for respondents are by distributing questionnaires via Google Form to 100 respondents who are JNE customers who are at least 17 years old and live in the city of Jakarta. The analysis technique used is path. The research results show that Service Quality partially has no effect on Customer Loyalty, that the Service Quality variable produces a t count of 0.329 &lt;1.984 with a significance level of 0.743. Trust partially influences Customer Loyalty, that the Trust variable produces a t count of 3.198&gt; 1.984 with a significance level of 0.002. Satisfaction partially influences Customer Loyalty, that the Customer Satisfaction variable produces a t count of 4.621&gt;1.984 with a significance level of 0.000. Service Quality partially has no effect on Customer Satisfaction, that the Customer Satisfaction variable produces a t count of 1.224&lt;1.984 with a significance level of 0.030. Trust partially influences Customer Satisfaction, that the Trust variable produces a t count of 6.359&gt;1.984 with a significance level of 0.000.</p> Christina Dewi W Apriana Anggreini Bangun Ratna Susilowati Mughni Mutmainnah Iskandar A Copyright (c) 2023 Christina Dewi W, Apriana Anggreini Bangun, Ratna Susilowati, Mughni Mutmainnah Iskandar A https://creativecommons.org/licenses/by/4.0 2023-11-30 2023-11-30 4 2 193 203 10.47065/arbitrase.v4i2.1333 Pengaruh Citra Merek, Kualitas Produk, Dan Harga Terhadap Kepuasan Konsumen Produk Pakaian Merek Erigo Di Kota Tangerang http://djournals.com/arbitrase/article/view/1337 <p>This research was conducted with the aim of testing and analyzing the influence of brand image, quality, product and price on consumer satisfaction of Erigo brand clothing products in the city of Tangerang. The data used in this research uses a questionnaire instrument on consumers who buy and wear Erigo brand clothing in the city of Tangerang. The number of samples collected was 100 respondents. The analysis method in this research uses qualitative primary data with the test stages carried out, namely: validity, reliability, normality, heteroscedasticity, multicollinearity, multiple linear regression, coefficient of determination, F test and t test. The sampling method in this research is non-probability sampling with a purposive sampling technique. The testing tool used was SPSS 25. The research results showed that the Brand Image variable partially had no significant effect on consumer satisfaction, while the Product Quality and Price variables partially had an effect on consumer satisfaction. Simultaneously, the variables Brand Image, Product Quality, and Price have a significant effect on consumer satisfaction.</p> Dimas Widi Laksono Elvia Fardiana Rino Rinaldo Copyright (c) 2023 Dimas Widi Laksono, Elvia Fardiana, Rino Rinaldo https://creativecommons.org/licenses/by/4.0 2023-11-30 2023-11-30 4 2 204 211 10.47065/arbitrase.v4i2.1337 Pengaruh Digital Marketing, Celebrity Endorser dan Gaya Hidup Terhadap Keputusan Pembelian Pada Tokopedia http://djournals.com/arbitrase/article/view/1433 <p>Technological developments currently have very rapid progress, including in the fields of economics and marketing. The internet is an information mechanism that provides advice or facilities to obtain important data needed. With advances in the field of information and communication innovation, it feels like the world no longer has boundaries, distance and time. Utilization for business people does not need to experience difficult things in collecting various data to support their business operations. Even today, various types of business information can be obtained quickly and without problems, so the data obtained needs to be filtered to get accurate and significant data. The method of analysis in this study used quantitative primary data, the test stages carried out were validity, reliability, normality, heteroscedasticity, multicollinearity, multiple linear regression, coefficient of determination, t-test and F-test. The data used in this study used a questionnaire instrument, and valid data collected by 111 respondents. The sampling method in this study was purposive sampling. The testing tool used is SPSS version 29. The results of the study show that the Celebrity Endorser and Lifestyle variables partially influence the Purchase Decision at Tokopedia. Meanwhile, Digital Marketing variables do not partially influence Purchase Decisions at Tokopedia, and Digital Marketing, Celebrity Endorser, and Lifestyle variables simultaneously influence Purchase Decisions at Tokopedia.</p> Dede Alipudin Edy Nursanta Siti Masitoh Copyright (c) 2023 Dede Alipudin, Edy Nursanta, Siti Masitoh https://creativecommons.org/licenses/by/4.0 2023-11-30 2023-11-30 4 2 212 219 10.47065/arbitrase.v4i2.1433 Pengaruh Karakteristik Perusahaan Dan Komite Audit dalam Pemilihan Kantor Akuntan Publik http://djournals.com/arbitrase/article/view/1048 <p>Companies have several important considerations when determining which public accounting firm (KAP) will audit their financial statements. The company definitely wants to ensure that the KAP chosen has a good reputation and is credible, thus providing confidence that the audit will be carried out with professionalism and integrity. With the experience and expertise of the KAP, it is expected that the KAP will have an in-depth understanding of industry conditions and applicable accounting requirements, and can provide added value in auditing financial statements. This study aims to determine the factors that influence the company in the selection of KAP Big Four and Non Big Four. The population used in this research is all companies going public on the IDX in 2020-2022. The sample selection was carried out using purposive sampling, and 2,040 data were collected. By using multiple logistic regression, the results show that total assets turnover, company complexity, and the diversity of audit committee members affect the likelihood of a company choosing the Big Four KAP. On the other hand, the company's growth has no effect on the possibility that the company will choose the Big Four KAP.</p> Stefani Lily Indarto Copyright (c) 2023 Stefani Lily Indarto https://creativecommons.org/licenses/by/4.0 2023-11-30 2023-11-30 4 2 220 228 10.47065/arbitrase.v4i2.1048